A briefing given to volunteers on the opening morning of the

Section 2. You will hear a briefing given to volunteers on the opening morning of the Meadowfield Music Festival. First, you have some time to look at questions 11 to 16. Now listen carefully and answer questions 11 to 16. WOMAN: Morning everyone, and welcome to your shift. I'll keep this brisk, because the gates open to the public very soon. First, timings and where to go. The public come in at eleven, but I need every one of you in position well before that, so please arrive at least thirty minutes before your shift begins, not the fifteen minutes we asked for last year, sign-in takes longer than you'd think. When you sign in at the crew tent, you'll be handed two things, your radio, and, new for this year, a printed site map. Do take a map, because we've moved several of the stages since last summer. WOMAN: Your shifts. Each shift runs for six hours, with a proper half-hour break in the middle, and you're never on your own, there's always an experienced steward alongside you. During your break, hot food is completely free for volunteers, and you'll find it in the big marquee behind the main stage, not at the public food stalls, where you'd have to pay full price. WOMAN: Now, who to turn to. If anything at all goes wrong, you feel faint, there's trouble in the crowd, you're just not sure about something, your very first point of contact is your steward, not the control room directly, and not the police. Each steward looks after a group of about six of you, so find yours and stay near them. And just so you can plan your evening, the final act of the night finishes at eleven. Before you hear the rest of the talk, you have some time to look at questions 17 to 20. WOMAN: A couple of key procedures. If a member of the public hands you lost property, a dropped phone, a bag, a set of keys, please don't hold on to it yourself, and please don't wander off trying to track down the owner. Take it straight to the information desk by the main gate, where every item is logged. And if the weather turns nasty, which it may well do, don't send everyone home, and don't just soldier on regardless, the plan is to move people into the marquee until it blows over, and we'll radio you the moment to do that. WOMAN: Finally, two things you must never, ever do. The first, never leave your post, not even for a minute, without telling your steward first, because we have to know every position is covered at all times. And the second, the area right at the front of the main stage is strictly wristband-only, so however much someone begs, do not let anybody into it without a wristband. Everything else is fine, you can eat, sit down on your break, snap a few photos, but break either of those two rules and it's a serious matter. Right, radios on, let's give them a brilliant day. That is the end of Section 2. You now have some time to check your answers.