{# Structured data, built in the view: hand-written JSON in a template is one unescaped quote away from invalid, and an invalid block is silently ignored by every crawler that reads it. #}
Skoora IELTS Practise free →

What kinds of things do people write online reviews about in your

IELTS Speaking Part 3 — Cambridge IELTS 16, Test 2

{# No redirect, deliberately: the text above must be the same thing a reader and a crawler get, and the CTA is how a reader crosses into the timed app. #} Record your answers and have them marked Your speech is transcribed and scored against the speaking band descriptors — free account required, because every recording is marked by AI. Start now

Discussion topics: Online reviews; Customer service

Questions

  1. What kinds of things do people write online reviews about in your country?
  2. Why do some people write online reviews?
  3. Do you think that online reviews are good for both shoppers and companies?
  4. What do you think it might be like to work in a customer service job?
  5. Do you agree that customers are more likely to complain nowadays?
  6. How important is it for companies to take all customer complaints seriously?

More speaking from Test 2